Refund Policy
Refunds are handled according to the Refund Policy and applicable consumer law.
This refund policy applies to Light Rent and all services published on our website.
Eligibility for Refunds
Refunds are available for services booked through Light Rent, provided the request meets the outlined conditions.
Exclusions from Refunds
Refunds do not apply to services that have already been rendered or to any custom arrangements made specifically for the event.
How to Request a Refund
To request a refund, please contact our support team with your booking details and reason for the request. info@lightrent.quest
Refund Processing Time
Refund requests will be processed within 7-10 business days after approval. Please allow time for the transaction to reflect in your account.
Cancellation Policy
Cancellations must be made at least 48 hours before the scheduled event to qualify for a refund. Late cancellations may incur charges.